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Stop managing your business. Instead, focus on earning money out of it. Trust our Customer Support, and rest assured. 

Do you too, like most business owners these days, feel that you have turned into an accountant?

 We get you. And we have provided an efficient solution to this problem to more than 15,000 customers across India with our ERP that has effectively managed our client’s daily business activities. 

MMI Softwares has been dedicated to serve and support its customers since the past 25 years. We know the importance of customer support and are committed towards it. 

Here is what makes the Support System of MMI softwares a unique experience for you:

1. Strong  Support Services Team: 

We work with the core belief that Support services are more important than Sales.
At MMI softwares, the people working in the support team are twice that of those working in the sales team. 
So, all the issues faced by our customers are resolved quickly and on a priority basis. So that our clients continue with their work as smoothly as they would love to. 

2. Being updated with the latest changes: 

We keep ourselves updated with the latest changes made in the jewellery business. Even when they are introduced for the first time.
GST, Income Tax, BIS Hallmark, and many more were all updated in our software as soon as they were introduced. 
We are the proud entrusted companions of our clients of more than 25 years, who vouch for the fact that our updates have been faster than any other software. 
We work with the commitment of updating Jwelly ERP software as fast as possible whenever any new regulations come up. 

3. Prioritizing customer convenience: 

We continue to believe that our client’s convenience is of utmost importance to us. We continuously strive towards creating innovative ways to provide services to our customers. Our on-time service is just one of those innovations. It gives our clients peace, ease, and convenience to manage their accounts in a hassle-free manner.

4. A mobile app exclusively designed for redressal of customer grievances and queries:

For our clients associated with MMI softwares, our Research and Development team has come up with a special feature in one of our mobile apps called Jewel Konnect.
This feature has been specifically optimized to provide fast click-to-service speeds,  thus helping in addressing customer grievances and checking software AMCs. 

5. Provision of safety and security by blocking leakage points: 

We are aware that our jewelers struggle with leakages in their businesses. We regularly update our jewellery software to block all possible leakage points in your business, and also keep coming up with more effective ways to prevent them.

6. Open for feedback:  

All our customers (15,000 and counting) are valuable, and so are their feedbacks and opinions. We take all the feedback constructively, and over the years, the experiences of our customers have only made our software better. 

7. Happy work environment. 

We believe in loving our work, and strive to create that for you, too. Our goal is to make your jewelry business as stress-free as possible. We continuously work towards making your business experience safe, simple, and secure. 

Here’s wishing you a very happy business experience!!